Fidelity Services Group Opens Applications for Programme Coordinator (Learnerships) Position in Gauteng
Job seekers with experience in training administration, learnership coordination, and skills development now have an opportunity to join one of South Africa’s leading security companies. Fidelity Services Group (FSG) has officially announced a vacancy for a Programme Coordinator (Learnerships) based in Roodepoort, Gauteng.
The position offers candidates the chance to play a critical role in supporting learnership programmes by managing administration, ensuring compliance, coordinating stakeholders, and monitoring learner progress. Applications are currently open and interested candidates have until 30 June 2026 to submit their applications.
For individuals looking to build a career in training administration, human resources support, skills development, or education programme coordination, this role could provide valuable long-term career growth within a well-established organisation.
Related Opportunities 2026
• Funding Bursaries
• Youth Opportunities
• Internship Programme
• Learnership Programme
• Online Courses
Overview of the Programme Coordinator Vacancy
Fidelity Services Group is seeking a highly organised and detail-oriented professional who can effectively manage the administrative and operational requirements associated with learnership programmes.
The successful candidate will be responsible for ensuring that learner records, attendance information, programme documentation, compliance requirements, and reporting activities are managed efficiently and accurately.
As learnerships continue to play a vital role in South Africa’s workforce development strategy, organisations increasingly require skilled administrators who can ensure programmes meet regulatory standards while supporting learner success.
This position is designed for someone who thrives in a structured environment and can confidently coordinate multiple stakeholders while maintaining high levels of accuracy and professionalism.
Position Details
Job Title
Programme Coordinator (Learnerships)
Employer
Fidelity Services Group (FSG)
Division
Fidelity Security Services
Business Unit
Robertville
Location
Roodepoort, Gauteng
Employment Type
Permanent Position
Industry
Security and Investigations
Functional Area
Training and Skills Development
Closing Date
30 June 2026
Why This Opportunity Matters
South Africa’s learnership sector continues to expand as employers seek practical ways to develop skills while addressing unemployment and workforce shortages.
Programme Coordinators serve as the backbone of these initiatives. Without effective coordination, learnership programmes can face compliance challenges, reporting issues, poor learner engagement, and administrative delays.
This role therefore provides an excellent opportunity for professionals who want to contribute directly to skills development while gaining experience in programme management and regulatory compliance.
Candidates selected for this position will work closely with learners, training providers, facilitators, SETA-related processes, and internal stakeholders to ensure the smooth operation of training programmes.
Key Responsibilities of the Programme Coordinator
The successful applicant will be expected to perform a variety of administrative and coordination functions throughout the lifecycle of learnership programmes.
Managing Learner Enrolment Processes
One of the primary responsibilities will involve coordinating learner enrolments and maintaining programme documentation.
This includes ensuring that learner records are complete, accurately filed, and available for compliance purposes when required.
Monitoring Attendance and Progress
Tracking learner attendance forms an important part of the role.
The Programme Coordinator will monitor:
- Classroom attendance
- Workplace attendance
- Learner participation
- Progress throughout programmes
Accurate attendance records are essential for both compliance and reporting requirements.
Stakeholder Communication
The position requires regular interaction with various stakeholders involved in learnership programmes.
These may include:
- Learners
- Training providers
- Facilitators
- Internal management teams
- Programme administrators
Strong communication skills will therefore be critical for success.
Preparing Programme Reports
Management teams require ongoing updates regarding programme performance.
The successful candidate will be responsible for compiling:
- Weekly progress reports
- Monthly programme reports
- Risk assessments
- Learner performance updates
- Compliance tracking information
These reports help ensure programmes remain on schedule and achieve their intended outcomes.
Supporting Compliance Requirements
Compliance remains one of the most important aspects of learnership administration.
The Programme Coordinator will assist with:
- SETA-related requirements
- QCTO compliance processes
- Audit preparation
- Evidence portfolio management
- Documentation verification
Candidates with previous compliance exposure may therefore have a competitive advantage.
Following Up on Outstanding Documentation
Administrative follow-up forms a significant component of the role.
The successful candidate will regularly engage with stakeholders regarding:
- Missing learner documents
- Assessment evidence
- Attendance records
- Programme submissions
- Learner queries
This requires persistence, professionalism, and excellent organisational abilities.
Minimum Requirements
Candidates interested in applying should carefully review the minimum requirements before submitting an application.
Educational Requirements
Applicants must possess:
- Grade 12 (Matric)
The company also indicates that qualifications in the following areas would be advantageous:
- Human Resources
- Training and Development
- Education
- Administration
- Related fields
While additional qualifications are not mandatory, they may strengthen an applicant’s profile.
Experience Requirements
Candidates should have at least:
Two years of experience in one or more of the following areas:
- Learnership administration
- Training administration
- Skills development administration
- Educational programme coordination
- Workforce development support
Relevant experience demonstrates an understanding of programme processes and administrative requirements.
Technical Skills Needed
Modern programme coordination relies heavily on digital tools and systems.
Applicants should therefore be proficient in:
Microsoft Excel
Excel skills are particularly important due to the reporting and tracking nature of the role.
Candidates may be required to:
- Maintain learner databases
- Generate reports
- Track attendance
- Monitor programme progress
Microsoft Word
Strong document management and report-writing abilities are necessary.
Microsoft Outlook
Email communication and scheduling activities will form part of daily responsibilities.
Microsoft Teams
Given the increasing adoption of digital collaboration platforms, familiarity with Teams will be beneficial when communicating with stakeholders.
Essential Soft Skills
Technical skills alone are not enough for success in this role.
Fidelity Services Group is looking for candidates who possess strong interpersonal and organisational capabilities.
Key qualities include:
Attention to Detail
Even minor documentation errors can create compliance challenges.
Accuracy is therefore essential.
Organisation Skills
Managing multiple learners, providers, reports, and compliance requirements requires exceptional organisation.
Communication Ability
The role involves ongoing communication with a wide range of stakeholders.
Candidates must be able to communicate clearly and professionally.
Time Management
Meeting reporting deadlines and ensuring documentation remains current requires strong time-management skills.
Problem-Solving Skills
Unexpected challenges often arise within learnership programmes.
The ability to identify and resolve issues efficiently is highly valued.
Recruitment and Assessment Process
Applicants should prepare for a potentially competitive recruitment process.
According to Fidelity Services Group, shortlisted candidates may be required to complete practical assessments as part of the selection process.
These assessments could include:
- Administrative exercises
- Excel-based tasks
- Documentation management scenarios
- Reporting activities
Candidates are encouraged to refresh their Microsoft Excel and administrative skills before applying.
Documents Required for Application
Applicants should prepare the following documentation:
- Updated Curriculum Vitae (CV)
- Certified or supporting qualifications
- Relevant certificates
- Additional supporting documents where applicable
Submitting a complete application can improve the chances of progressing to the next stage.
Fidelity Services Group’s Commitment to Transformation
Fidelity Services Group has reiterated its commitment to transformation and employment equity.
The company has stated that while appointments are based on merit, preference may be given in line with organisational transformation objectives.
Historically Disadvantaged Candidates are encouraged to apply.
The organisation has also indicated that Black Female Candidates may receive priority consideration in accordance with company transformation policies, provided all minimum requirements are met.
About Fidelity Services Group
Fidelity Services Group is widely recognised as one of South Africa’s leading providers of security and risk management services.
The company operates across multiple sectors and has built a reputation for investing in human capital development.
Its emphasis on training, compliance, and workforce development aligns with broader national efforts to improve skills and create sustainable employment opportunities.
The Programme Coordinator role reflects the company’s ongoing commitment to supporting learnership initiatives and developing future talent.
Who Should Consider Applying?
This opportunity may be particularly suitable for:
- HR administrators
- Training administrators
- Skills development administrators
- Learnership coordinators
- Education support professionals
- Programme administrators
- Recent graduates with relevant experience
Individuals who enjoy structured environments and administrative coordination may find this role especially rewarding.
Application Deadline
Interested candidates should ensure their applications are submitted before:
30 June 2026
Late applications may not be considered.
Candidates are encouraged to apply as early as possible to avoid last-minute complications.
Frequently Asked Questions (FAQs)
What is the closing date for the Fidelity Services Group Programme Coordinator vacancy?
Applications close on 30 June 2026.
Where is the position located?
The role is based in Roodepoort, Gauteng.
Is the position permanent?
Yes. Fidelity Services Group has advertised the role as a permanent position.
What qualification is required?
Applicants must have Grade 12 (Matric). Additional qualifications in HR, training, education, or administration will be advantageous.
How much experience is needed?
Candidates should have at least two years of experience in learnership administration, training administration, or skills development administration.
Which software skills are required?
Applicants should be proficient in Microsoft Excel, Word, Outlook, and Teams.
Will there be assessments during recruitment?
Yes. Shortlisted candidates may be required to complete practical administration or Excel assessments.
Who should apply?
Individuals with experience in training coordination, learnership administration, skills development support, or programme administration are encouraged to apply.
Final Thoughts
The Fidelity Services Group Programme Coordinator (Learnerships) vacancy presents an excellent opportunity for administrative professionals looking to advance their careers in training, education, and workforce development.
With responsibilities ranging from learner tracking and compliance management to reporting and stakeholder engagement, the role offers valuable exposure to South Africa’s growing skills development sector.
Candidates who possess strong organisational abilities, administrative expertise, and a passion for supporting learner success should strongly consider applying before the closing date.
Disclaimer: This article is intended for informational purposes only and is based on publicly available vacancy information released by the employer. Job requirements, deadlines, and recruitment processes may change without notice. Applicants should verify all details directly with the employer before submitting an application. The publisher is not affiliated with Fidelity Services Group and does not participate in the recruitment process.
Thato Sabethwa is a passionate education advocate and digital content creator dedicated to helping young South Africans access valuable career and learning opportunities. With a strong belief in the power of skills development, Thato writes informative articles about learnerships, internships, bursaries, and job readiness. Through OnlineLearnership.co.za, Thato aims to guide students and job seekers toward the right opportunities that can shape their future. Her content focuses on practical advice, career tips, and reliable updates to empower readers to make informed decisions about their education and career paths.
